Articles

 Adult Passcode

0000 or 1234 or 9090 

 All channels are blank

If you are using a set-top box such as MAG or AVOV and have just set up your device with our...

 Buffering on Channels

Sometimes you may experience buffering due to low internet speed or high internet traffic....

 Channel Issues

If while you are watching a channel the service appears to have paused, simply select and open...

 Device Issues

Has the device, that has our software installed, got the latest updates and firmware.Clearing the...

 My M3U playlist is out-dated, can you update it?

You can go to the Client portal and download the updated M3U Playlist  

 Router

We stream a huge amount of data to you, and your Router should be rebooted at least once per week...

 Several channels are not working/blank screen, why?

We can not promise all channels are working properly due to your Internet speed and other tech...

 Smart TV/Smart IPTV app

Refresh you app. If this has not worked… Turn ALL POWER off your TV and unplug your Router for...

 Some channels are only displaying either sound or video not both, how to fix?

Because of decoder setting problem, some channels are only having sound without images/video,...

 Troubleshooting MAG

We have a few questions that may help you solve the problem: Did you give us the correct MAC...

 What devices is your service compatible with?

We are compatible with:Mag Boxes (250, 254, etc)Dreamlink (T1, T1+, etc), Andriod Devices,...

 Why are my channels not working?

guaranteed you 99.9% availability/uptime over the course of a year. We strive to provide you a...

 Why has TV / IPTV stopped working?

First, please check your network connection, reboot your router and device, and then try again....

 Why has my free trial not lasted 72 hours?

When we activate the free trial account from our server, it begins from the time we activate it...